Frequently Asked Questions

Opera

• How do I authorize my camera and microphone in Opera?

Microsoft Edge

• How do I authorize my camera and microphone in Microsoft Edge?

Safari

• How do I check my browser permissions for my camera and microphone? (Safari)

iPhone

• How do I check my browser permissions for my camera and microphone? (iPhone)

Android

• How do I authorize my camera and microphone on Android?

Firefox

• How do I update Firefox?
• How do I authorize my camera and microphone in Firefox?

Chrome

• How do I update Google Chrome?
• How do I authorize my camera and microphone in Chrome?

How it Works

• How do I delete my data?
• How is my information protected?
• How is my ID used?

Help/Instructions

• My ID is showing up blurry. What do I do?
• What does x00004 error mean?
• Why do I see "This app has consumed all purchased participants. Please contact your activity provider to continue"?
• Contact Integrity Advocate Support
• How to resubmit my ID?
• Do I need to schedule my session?

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