Frequently Asked Questions

Opera

• How do I authorize my camera and microphone in Opera?

Microsoft Edge

• How do I authorize my camera and microphone in Microsoft Edge?

Safari

• How do I update my Safari browser?
• How do I check my browser permissions for my camera and microphone? (Safari)

iPhone

• How do I check my browser permissions for my camera and microphone? (iPhone)

Android

• How do I authorize my camera and microphone on Android?

Firefox

• How do I update my Firefox browser?
• How do I authorize my camera and microphone in Firefox?

Chrome

• How do I update my Google Chrome browser?
• How do I authorize my camera and microphone in Chrome?

How it Works

• How do I know if the camera can see me?
• How do I delete my data?
• How is my information protected?
• How is my ID used?

Help/Instructions

• My ID is showing up blurry. What do I do?
• What operating systems/browsers support Full Screen functionality?
• I am getting the message "You are using an insecure browser or operating system."
• Can I use external resources such as notes, textbooks, calculator, pen or paper?
• How can I update my name?
• Why do I see "This app has consumed all purchased participants. Please contact your activity provider to continue"?

See all 13 articles