1. Integrity Advocate Support
  2. Frequently Asked Questions
  3. Chrome

If you are not seeing a video feed in your browser, there may be a problem with the browser's permission to use your camera. To commence with the session, you need to allow the browser permission to use your camera and microphone on a new site. 

Check your camera and microphone permissions in Chrome: 

1. Before launching the exam/assessment, click the lock icon inside the URL/Address bar and go to Site Settings

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2. Settings Tab will open. Make sure to Allow permission for Camera, Microphone, Flash and Pop-ups and Redirect.

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3. Go back to the exam/assessment page. Below the URL/Address bar, there's a message that says reload your page. Click on the blue Reload button

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4. Launch the exam/assessment.